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Healthcare Solutions

Technology for Better Care, Standardization, Outcomes Measurement

Rising costs, increased compliance requirements and heightened exposure to legal liability are prompting healthcare providers to re-examine every aspect of their operations. Ensuring high quality and effective collaboration and communication between healthcare organizations and patients, clinicians and employees is critical to the success of the health care industry.

Digital-CCP for the health care industry enables hospitals, pharmacies and other healthcare organizations to standardize their documents and automate the creation and distribution of forms and documents including corporate and regulatory policies. Digital-CCP allows you to tailor EOB letters, sensitive patient information, benefit booklets, member cards, enrollment material, benefits packages, explanation of benefits and enrolment kits.

You can leverage Digital-CCP to create pre-approved document templates with business rules and it allows your business users to customize form and document templates without IT support. Healthcare providers can ensure regulatory compliance (HIPAA) and confidentiality of Protected Health Information (PHI) through Digital-CCP. Streamlining business communication processes increases employee productivity and reduces operating costs, improving the bottom line of healthcare providers. Patient satisfaction is greatly increased as well, since they can receive high quality, personalized documents in minutes and in the format of their choice: print, email, or the Web.

Digital-CCP lets your business users easily create pre-approved forms and documents to facilitate the exchange of information, manage your documents and ensure regulatory compliance.

Digital-CCP enables health care providers to:

  • Speed response time with approved document templates and content libraries
  • Reinforce brand identity with automated merging of logos, fonts and other brand elements
  • Provide business users with standard tools to manage business processes and document template content without the need for IT resources
  • Increase employee productivity by streamlining business processes and standardizing document templates, paragraphs, images and content
  • Improve the quality and efficiency of patient communications, resulting in increased patient satisfaction
  • Deliver sensitive patient information in a timely manner via multiple channels such as print, email or the Web
  • Prevent inadvertent or unauthorized changes to business critical data and ensure quality and compliance with regulatory requirements
  • Reduce approval time with tight workflow integration
  • Improve outcomes measurement
  • Use Business Intelligence analytics to manage critical document libraries
  • Streamline billing standardization & integration with revenue cycle management
  • Integrate physical and electronic payment option
  • Integrate customer bill pay, which can easily reduce customer service calls