Patient-centric care that actively involves patients and better care coordination has been the crux of patient care over the last decade. However, the large volumes of complex data structure and disintegrated systems have made collaborative care coordination across the continuum a challenge for healthcare organizations.

The underlying issue: Coordinated care is possible only when the key stakeholders—the care providers, clinicians and the patients are on the same page.

Technologists are innovating new strategies and next-gen digital technologies to accelerate digital transformation and enhance care coordination solutions across the care continuum. While there is no one-size-fits-all solution to cohesive care, automated workflows and digital patient engagement solutions go a long way in streamlining processes and helping care providers unlock the full potential of patient-centered healthcare.

Interoperability is one of the major challenges that the healthcare ecosystem faces today. Organizations that use manual and legacy processes result in disintegrated systems and poor patient-physician collaboration, as well as lack of coordination between providers. Clinical, operational and cultural setbacks are major causes for interoperability failures, but this scenario is starting to change with the rise of digital patient engagement solutions and care coordination platforms.

For instance, the current care pathway management programs integrate intuitive workflows that provide actionable insights from Patient Reported Outcomes (PRO) through Remote Patient Monitoring Platforms (RPM) and wireless devices. Whenever an abnormal reading happens, the care coordinator is immediately notified of the status—enabling timely intervention that might necessitate readmission or an emergency visit. The machine learning algorithms also improve with data trends that are constantly updated with previous evidence-based best practices.

These technologies need to be backed by remote patient monitoring platforms and telemedicine solutions. These digital healthcare solutions facilitate care providers with valuable data points that help in the interpretation of patients’ health status.

A holistic approach is critical to preventive and prescriptive care. The healthcare system is increasingly realizing the significance of coordinated care today, in comparison with conventional patient engagement models where a single physician held the entire responsibility for a patient’s healthcare journey. Also, patient education and self-care concepts have broadened the possibilities for patients to play a proactive role in their care journeys.

While research indicates that collaborative patient engagement has significantly improved outcomes and enhanced care delivery, it may also increase the complexities that may result from the use of multiple platforms and sources of data—that need to be streamlined for continued efficiencies.

This is where remote patient monitoring devices, PROs, consumer-facing applications and patient management portals come into play. For instance, fitness trackers and smartwatches are extensively leveraged in clinical trials to discover new ways of creating data sources that can be incorporated into patient records.

Critical patient data need to be integrated into an analytics platform that can be served up on an intuitive dashboard for further insights and action on patients’ risk levels and recommend the next best action.

Transparency is the key here. All the key stakeholders involved in the care journey, including the care providers and the physicians need to see the patients’ health status and their adherence to the care plans.

Is your healthcare organization looking for a comprehensive care coordination solution that can streamline complex workflows, improve patient engagement and satisfaction and ultimately drive clinical, operation and financial outcomes?

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