GENERAL

We SolvEdge, hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns.) The creator of these Terms of Service ensures a steady commitment to your privacy with regard to the protection of your invaluable information. This document contains information about the website https://www.solvedge.com/ (herein after referred to as the “Company”).

 

DEFINITION

For the purpose of these Terms of Use (“Terms”), wherever the context so requires,

  • “We”, “Our”, and “Us” shall mean and refer to the Company, as the context so requires.
  • “User” shall mean and refer to
    • A medical practitioner or health care provider (whether an individual professional or an organization) registered on this website; or
    • A patient who seeks consultation;
  • “Services” shall refer but not limited to scheduling appointments for users,creation of private room for consultations, intelligent reminders,and creating and maintaining user records.

 

GENERAL TERMS
  • The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
  • The use of this website by the Users is solely governed by these Terms as well as the Privacy Policy, and any modifications or amendments made thereto by the Company, from time to time, at its sole discretion. If you continue to access and use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of Use and Our Privacy Policy. The User expressly agrees and acknowledges that these Terms and Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
  • The User unequivocally agrees that these Terms and the aforementioned Policies constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the website, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User and that the User’s act of visiting any part of the website constitutes the User’s full and final acceptance of these Terms and the aforementioned Policy.
  • The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. If the User does not adhere to the changes, they must stop using the Services at once. Their continuous use of the Services will signify your acceptance of the changed terms.

 

SERVICE OVERVIEW

The company is a digital healthcare solutions provider, built to assist users to offer as well as avail digital solutions.

ELIGIBILITY
  • The User has to be of sound mind and must be capable of making informed decisions after referring to the guides on thewebsite
  • In the event of a minor accessing the website, it would be the responsibility of his immediate guardian to monitor the minor’s use, the website, or the Company will not be liable for any consequences.
CONTENT
  • All the Content displayed including but not limited to the illustrations, photographs, and write-ups on the website is created by the Company and is subject to copyright and shall not be reused by any party (or a third party) without the prior written consent of the Company and the copyright owner.
INDEMNITY
  • The Users undertake to indemnify the website and keep it indemnified against all proceedings, claims, expenses, and liabilities whatsoever, which may be taken or made against or incurred by the website or by reasons of the premises for any comments, feedback or any other form of content created by them, which has been published by the Company on the website.
PAYMENT TERMS

Patient should not hold the website responsible for any claim of reimbursement from the provider. Any claims should be with the participating provider or practice.

WARRANTIES

The user understands and accepts the availability provided by the website.The user must be accept all Mutual Compliance with laws and cannot hold the company for not providing anymedical advice provided bythe company.The customer agrees to compliance with medical retention laws and patient records access.

TERM & TERMINATION
  • These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and website.
  • A User may terminate their use of the Services and the website at any time.
  • The Company may terminate these Terms without notice and/or suspend or terminate a User’s access to the website at any time and for any reason, if any discrepancy or legal issue arises.
  • Such suspension or termination shall not limit our right to take any other action against you that the Company considers appropriate.
  • It is also hereby declared that the Company may discontinue the Services and website without any prior notice. The Company and its members reserve the right, in its sole discretion, to unilaterally terminate the User’s access to the Services, or any portion thereof, at any time, without notice or cause.
YOUR RIGHTS

Unless subject to an exemption, you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which we hold about you;
  • The right to request a copy of your personal data which we hold about you;
  • The right to withdraw Your consent to the processing at any time;
  • The right to object to the processing of personal data;
  • The right to lodge a complaint with a supervisory authority.
  • The right to obtain information as to whether personal data are transferred to a third country or to an international organization.
  • The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.
COMMUNICATION
  • By using theseServices, and providing his/her identity and contact information to the Company through the website, the User hereby agrees and consents to receive calls, e-mails or SMS from the Company or any of its representatives at any time.
  • Users can report to the Company any grievances or suggestions that they have through e-mail, if they find any discrepancy with regard to the information generated on the website, the Company will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time that is taken for investigation.
USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT

The User agrees and acknowledges that they are a restricted user of this website and that they:

  • Authorize the website to use, store or otherwise process certain personal information and all published Content, reviews and ratings, comments, and feedback for personalization of Services, marketing, and promotional purposes and for optimization of User-related options and Services.
  • Agree not to access (or attempt to access) the website and/or the materials or Services by any means other than through the interface provided by the website.
  • Expressly agree and acknowledge that the Content displayed on the website is for purpose of reference only, under no circumstance shall the User construe the same as expert/ professional advice. The User may, however, report any offensive or objectionable content, which the Company may then remove from the website, at its sole discretion.
  • Expressly agrees to make good any losses suffered by the Company or website, which result as a consequence of any act committed by the User including but not limited to acts of fraud, misrepresentation of information provided on the Company as expert advice or posting slanderous or libelous content in the form of comments or feedback.
  • Agrees that they are using the services of the website and accessing the website at their own risk with their prudent judgment and the Company or website shall not be responsible for any resultant losses suffered.
  • Agrees that the website will be used by him solely for non-commercial use with the intent of gaining information about the featured services in the form of guides. No commercial endorsements will be made on the website. This includes providing links to other website, which may or may or may not be competitors of the Company. In the event of the detection of commercial activity by a user, the website will have the right to bar him from posting further comments or content on the website.
  • Agree not to access (or attempt to access) the website and/or the materials or Services by any means other than through the interface provided by the website.
  • The User agrees to use the services provided by the Company, its affiliates, consultants and contracted companies. The User hereby expressly authorizes the Company/website to disclose any and all information relating to the User in the possession of the Company/website to law enforcement or other government officials, as the Company may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. The User further understands that the Company/website might with to disclose any information (including the identity of persons providing information or materials on the website, for lawful purposes only.
  • The User agrees not to post any material on the websitethat is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful, or advertising any goods or services. More specifically, the User agrees not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
    • belongs to another person and to which the User has no right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophile, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, or otherwise unlawful in any manner whatever; but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
    • violates any law for the time being in force;
    • deceives or misleads the other users
INTELLECTUAL PROPERTY RIGHTS
  • Neither the Company nor the website shall be liable for damages for any delay or failure to perform its obligations hereunder if such delay or failure is due to cause beyond its control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labor shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.
FORCE MAJEURE
  • Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the website’s Content which includes but is not limited to trade names, trademarks, service marks, logos, domain names, software, techniques, and process used in connection with the website and other distinctive brand features according to the provisions of these Terms
DISPUTE RESOLUTION AND JURISDICTION
  • It is expressly agreed to by the Parties hereto that the formation, interpretation, and performance of these Terms and any disputes arising therefrom will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
    • Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of all parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to any other Party, the dispute will be resolved by arbitration, as detailed hereinbelow;
    • Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on all parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.

GRIEVANCES

Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to business@solvedge.com.

MISCELLANEOUS PROVISIONS
  • Entire Agreement: These Terms, read with the Policy, form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
  • Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party's right at a later time to enforce the same. No waiver by either party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
  • Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such a case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions, and commercial expectations of the Parties hereto, as expressed herein.
  • Contact Us: If you have any questions about this Agreement, the practices of the website, or your experience with the Service, you can contact us at business@solvedge.com